Terms of service
Overview
Welcome to Heightitude. The terms âweâ, âusâ and âourâ refer to Heightitude. Heightitude operates this shop and website, including all related information, content, features, tools, products and services (the âServicesâ), to provide you with a personalized shopping experience. Heightitude is built on Shopify, which enables us to provide the Services.
These Terms and Conditions (âTermsâ) govern your access to and use of the Services, together with all policies referenced herein. Please read them carefully, as they contain important information regarding your legal rights, limitations of liability, and dispute resolution.
By visiting, interacting with, or using our Services, you agree to these Terms and to our Privacy Policy. If you do not agree, you may not access or use the Services.
Access and Account
By using the Services, you confirm that you are of legal age in your jurisdiction or that you have obtained parental consent. You agree to provide accurate, current, and complete information during checkout and account creation.
You are solely responsible for maintaining the confidentiality of your account credentials and for all activities under your account. Accounts may not be transferred, sold, or assigned to another person.
Our Products
We make reasonable efforts to display products accurately. However, colors and appearance may vary depending on device settings. Product descriptions, availability, and specifications may be updated or changed at any time without notice.
We reserve the right to limit quantities or discontinue products at our sole discretion.
Orders
By placing an order, you submit an offer to purchase. Heightitude reserves the right to accept or reject orders at its discretion. An order is not accepted until confirmed and payment is successfully processed.
Cancellations may not be possible once an order has been accepted. Returns and refunds are governed exclusively by our Return & Refund Policy.
Purchases are for personal use only and not for resale or commercial distribution.
Prices and Billing
Prices may change without notice. The price charged is the price displayed at checkout. Prices exclude taxes, shipping, customs duties, or import fees unless otherwise stated.
You agree to provide valid payment information and authorize us to charge the full order amount.
Shipping and Delivery
Delivery times are estimates only and not guaranteed. Heightitude is not responsible for delays caused by carriers, customs, or events beyond our control. Risk of loss passes to you upon delivery to the carrier.
Intellectual Property
All content on the Services, including trademarks, text, images, graphics, videos, and software, is owned by Heightitude or its licensors and is protected by intellectual property laws.
You may use the Services for personal, non-commercial purposes only. Unauthorized use is prohibited.
Optional Tools
We may provide access to third-party tools âas isâ without warranties. Your use of such tools is at your own risk and subject to the third partyâs terms.
Third-Party Links
The Services may contain links to third-party websites. We are not responsible for their content, policies, or practices. Use of third-party sites is at your own risk.
Relationship to Shopify
Heightitude is powered by Shopify; however, all transactions are between you and Heightitude. Shopify bears no responsibility for products, services, or disputes arising from your purchase.
Privacy Policy
Your personal data is processed in accordance with our Privacy Policy and Shopifyâs privacy practices.
Feedback
By submitting reviews or feedback, you grant Heightitude a worldwide, perpetual, royalty-free license to use such content for any lawful purpose. You confirm that your feedback does not violate third-party rights.
Errors and Inaccuracies
We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders affected by such errors.
Prohibited Uses
You may not use the Services for unlawful, abusive, fraudulent, or harmful purposes. We reserve the right to suspend or terminate access for violations of these Terms.
Termination
We may terminate or suspend access to the Services at any time. Obligations incurred prior to termination remain enforceable.
Warranty Disclaimer
The Services and products are provided âas isâ and âas availableâ without warranties of any kind, express or implied, to the fullest extent permitted by law.
Limitation of Liability
To the maximum extent permitted by law, Heightitude shall not be liable for indirect, incidental, consequential, or punitive damages arising from your use of the Services or products.
Indemnification
You agree to indemnify and hold harmless Heightitude from any claims arising out of your breach of these Terms or misuse of the Services.
Force Majeure
We are not liable for failure or delay caused by events beyond our reasonable control.
Governing Law
These Terms shall be governed by applicable laws without prejudice to mandatory consumer protections in your country of residence.
Severability
If any provision is held invalid, the remaining provisions shall remain in effect.
Entire Agreement
These Terms constitute the entire agreement between you and Heightitude.
Contact
Email: contact@heightitude.com
Address: 71â75 Shelton Street, London, WC2H 9JQ, United Kingdom