FAQ
How long does shipping take?
Processing time: 1–3 business days. Delivery time: 6–10 business days. Delivery times may vary depending on the carrier or customs.
Do you offer free shipping?
Yes, we offer free shipping on all orders.
How can I track my order?
Once your order is shipped, you will receive a tracking number by email. Updates may take up to 24 hours.
Which shipping carriers do you use?
We ship with partners such as USPS, UPS, DHL, or local courier services.
What is your return policy?
Returns are accepted within 30 days. Items must be unused and in their original condition.
What is your return policy?
Returns are accepted within 30 days. Items must be unused and in their original condition.
Who pays for return shipping?
Return shipping costs are the responsibility of the customer and depend on the chosen carrier.
When will I receive my refund?
Refunds are processed within 7 days after the returned items are received and inspected.
What if my item arrives damaged?
Please contact us within 48 hours with photos. We will send a replacement or issue a full refund.
Where do you ship to?
We ship worldwide. The exact delivery countries and conditions are shown at checkout.